Frequently Asked Questions

Check-in at Ambassador Chicago begins at 3:00 PM, and check-out is at 12:00 PM. Early check-in and late check-out may be available upon request, subject to availability. Guests are encouraged to contact the front desk in advance to make any special arrangements or inquire about additional fees for these services.

The cancellation policy at Ambassador Chicago varies depending on the rate and booking terms. Generally, cancellations must be made 24-48 hours prior to arrival to avoid a penalty fee. Guests should review the specific terms and conditions of their reservation for detailed information on the cancellation policy.

Ambassador Chicago offers a range of amenities, including a 24-hour fitness center, complimentary Wi-Fi, valet parking, and a business center. Guests can also enjoy the on-site dining options at our restaurant, and relax in the library. Additionally, the hotel provides meeting spaces, and pet-friendly accommodations, ensuring a comfortable and convenient stay for all guests.

Yes, Ambassador Chicago features a 24-hour fitness center equipped with modern cardio machines, free weights, and other exercise equipment. The fitness center is accessible to all guests and provides a convenient way to maintain your workout routine while traveling.

Yes, Ambassador Chicago offers complimentary Wi-Fi throughout the hotel, including guest rooms and public areas. Guests can stay connected for work or leisure without any additional charges, ensuring a convenient and enjoyable stay.

Ambassador Chicago is located in the heart of the city, offering easy access to popular neighborhoods like Lincoln Park and attractions such as the Magnificent Mile, Navy Pier, Millennium Park, and museums such as Chicago Historical Museum and the Chicago Museum of Contemporary Art. Guests can also explore nearby shopping, dining, and entertainment options within walking distance from the hotel.

Ambassador Chicago participates in World of Hyatt’s loyalty program, allowing guests to earn points for their stays, which can be redeemed for future bookings, upgrades, and other benefits. Guests can sign up for the loyalty program through the hotel’s website or at the front desk upon arrival.

Yes, Ambassador Chicago is family-friendly and offers amenities such as cribs, high chairs, and family suites. The hotel also provides recommendations for nearby family-friendly attractions and activities, ensuring a comfortable and enjoyable stay for guests traveling with children.

Yes, Ambassador Chicago offers laundry and dry cleaning services for guests. This convenient service ensures that guests can have their clothes cleaned and pressed during their stay.

Yes, Ambassador Chicago offers various special packages and promotions throughout the year. These may include discounted rates, dining credits, or themed packages for special occasions. Guests can check the hotel’s website or contact the reservations team for current offers and promotions.

Ambassador Chicago is committed to the health and safety of its guests and staff. The hotel follows enhanced cleaning protocols, provides hand sanitizing stations, and enforces social distancing measures.

Guest rooms at Ambassador Chicago are elegantly appointed with luxurious bedding, marble bathrooms, and thoughtful amenities for a comfortable stay.

Yes, Ambassador Chicago welcomes pets. Guests can enjoy their stay with their furry companions with pet-friendly amenities and services.

Yes, Ambassador Chicago offers accessible rooms designed to accommodate guests with disabilities. These rooms feature accessible amenities such as roll-in showers, grab bars, and visual alarms. Guests are encouraged to inform the hotel of any specific accessibility needs at the time of booking.

Yes, Ambassador Chicago offers room service for guests who prefer to dine in the comfort of their rooms. The room service menu includes a variety of options for breakfast, lunch, dinner, and late-night snacks, featuring dishes from our on-site restaurant. Guests can order room service by calling the front desk

Breakfast is not included with all room rates at Ambassador Chicago, but guests can choose a rate that includes breakfast at the time of booking.

Yes, Ambassador Chicago features versatile event spaces ideal for meetings, weddings, and special events. From intimate gatherings to grand celebrations, the hotel provides customizable venues and professional event planning services.

Yes, Ambassador Chicago provides valet parking for guests. It's a convenient option for those arriving by car.

Ambassador Chicago does not provide shuttle services, but the front desk team can assist with arranging transportation, including taxis, ride-shares, and private car services. The hotel is conveniently located near public transportation options, making it easy to navigate the city.